Experience:
ViacomCBS - New York, NY
Associate Producer, Social Media - May 2015 - May 2020
Managed TV Land & Paramount Network social media pages (Facebook, Instagram, Twitter, YouTube, etc.)
Project-managed dynamic and innovative social creative from concept, execution and delivery for pages, talent & paid promotions
Cultivated relationships with outside vendors and partnerships to assist brand ventures
Developed creative strategy for brand social media presence and worked with teams to hone the brand voice
Helped lead team to facilitate social events and coordinate with influencers to drive conversation around key tent-pole events
Created and launched custom social campaigns for new original series and other network priorities
Coordinated with multiple departments to support TV Land & Viacom marketing initiatives
Liaised with integrated marketing teams to launch co-branded initiatives
Developed relationships with talent and provided custom content to support sponsored content
Worked with the TV Land creative group to develop innovative and social-first content
Major accomplishments:
Accumulated over 412,400,000 video views, 507,500,000 minutes viewed and $163,000 in revenue on Facebook posts
Utilized best practices to optimize long-form video content with a top performer earning over 34,800,000 views and 63,400,000 minutes watched
Produced videos that increased average watch time from 0:46 seconds to 2:17 minutes and earned 5.3 times more revenue bringing in over $59,000 on YouTube, when compared to previous uploads
Ski New Hampshire - Lincoln, NH
Marketing Communications Coordinator - October 2014 - March 2015
Facilitated the growth and development of social media networks through community management
Represented 33 alpine and nordic ski resorts, and over 200 supplier, retail and lodging properties
Created reports to analyze social media activity, website traffic and purchasing trends
Assisted in maintaining content on Ski NH’s website to successfully promote skiing in New Hampshire
Designed and created advertisements and promotional materials (social content, newsletter graphics and billboards)
The Madison Square Garden Company - New York, NY
Analyst, Database & Direct Marketing - March 2013 - August 2013
Managed and created all email campaigns for MSG Entertainment
Assisted in the maintenance of a database with over nine million records
Supplied ROI reporting, distributed weekly click through and purchase match back reports for all properties
Created demographic lifestyle profiles and segmentation for more targeted marketing and ticket sales
Provided customer retail management support to all MSG business units including the NY Knicks, NY Rangers, NY Liberty, Radio City Rockettes, Radio City Music Hall, Chicago Theatre, Beacon Theater, & The Madison Square Garden Arena
The Madison Square Garden Company - New York, New York
Engagement Marketing Student Associate - Summer 2012
Supported the day-to-day management of social engagement and monitoring for multiple brands within MSG
Utilized Radian6 to analyze and discover social trends that help generate positive conversations
Created a reporting template for monitoring social growth for all business units within the organization
Assisted with developing and advising on mobile and social engagement strategies and best practices for all business units while ensuring strong relationships cross functionally
Education:
Southern Connecticut State University - New Haven, Connecticut - Graduated 2012
Bachelor of Science in Communication, Specialization in Advertising and Promotions
Skills & Achievements
Platforms: Facebook, Instagram, Twitter, YouTube, TikTok, Snapchat, Pinterest, Giphy, Twitch, Reddit, LinkedIn
Skills: Community Management, Content Creation, Social Media Strategy & Reporting, Writing, Graphic Design, Photography
Tools: Sprinklr, Tweetdeck, Hootsuite, Dropbox, Nielsen Social, Radian6, Listen First, OnlyPult, Buffer, Jira, ExactTarget
Programs: Mac, PC, Photoshop, Illustrator, InDesign, Lightroom, Media Encoder, Google Suite, Microsoft Office
Personal Achievement:
Completed thru-hike of the Appalachian Trail stretching 2172.5 miles from Georgia to Maine where statistically 1 out of every 4 people finish